Adrian Cojocaru
★★★★★
Thank you Rochester Optical!!The fastest, best packed delivery I ever got.After using it for the first time I'm sorry I didn't order it 3 month ago when I got the glasses.The glasses feel more comfortable, don't "glide" over my nose and the view thru my prescription glasses is no longer double on the left side.The polarized sun shades are amazing!! I bought one for the BT with the Solitaire Ace 2.0 (red ones) and one for use without it (blue ones) and to test it I deliberately looked straight to the sun and I didn't have to even to squint my eyes.Highly recommended!
Marsha Ann Tette
★★★★★
I had a great experience. They took great care finding a pair of frames for me. I unfortunately could not adjust to my new prescription in that frame. The graciously changed the frame for me and helped me find something that would work better. When it was time to narrow down my choice, they offered an opinion (at my request since they didn't want to influence me). Helpful, courteous and PATIENT!!!! Bonus that glasses are locally manufactured. The supervisor personally offered her help. Thank You.
Kent Folsom
★★★★★
The mirror-shade lens for my Moverio 300 arrived on time, well-packaged, and as advertised. They add a sleek look and quality optics to the goggle. WARNING: they still can’t make these goggle look “cool,” but they make them as cool as they’re going to get! Functionally, they are well-designed and of good workmanship. Highly recommend.
Tom Dowling
I recently ordered the Solitaire Ace 2.0 enclosures for my Epson Moverio BT-300 smart glasses. I must say there customer service is simply outstanding. Jason quickly helped my put together my order and it shipped out the very same day and arrived almost immediately. I am very satisfied with the purchase and look forward to using their wonderful product. Thanks again Rochester Optical.
John Town
★★★★★
Your products really bring out the potential of the Epson BT-3000 glasses, making them a very powerful tool indeed. They are of high quality and very well thought out. Bravo !Shipping to the UK was remarkably swift and the packaging provides execellent protection.
John DeClerck
★★★★★
The produ itself is better than expected, the lenses I bought are beautiful in colour and do just as they stated. If you have a BT-300 I would highly recommend buying from here. Have yet to see any company come close in style and responsiveness.Thanks to your team for the fast service and amazing product.
Chuck Kovac
★★★★★
I have Moverio BT-300 augmented vision glasses and ordered the accessory sun shades directly from Rochester Optical. They shipped and delivered very quickly and arrived exactly as described. I am fortunate to be just 90 minutes from Rochester. I have a feeling I'll need to stop by to get more accessories soon!
Blue Younger
★★★★★
Jason thankyou for such a fantastic service it is a 5 star product The Epson BT300 from the USA to the UK in two and a half days Thanks again John Young
Jim Graber
★★★★★
Ordered the prescription lenses for an Epson Moverio BT-300 and they are excellent. Jason was very helpful ensuring the lenses were perfect. If you have a BT-300 and wear prescription glasses, order the lenses from Rochester Optical!
David Childers
★★★★★
I have purchased the Solitaire Ace 2.0 to use with the Epson Moverio AR/VR glasses with my Mavic Pro Quadcopter. Excellent service, friendly helpful staff, and superb products! This product makes my Moverios 1000% better!
Deborah van der Linden
★★★★★
Customer service is not dead it lives @ Rochester Optical in Fairport, NY.Optician Paul Marx is not only professional he exemplifies customer service ~ something that is all too often missing in the business world. He not only repaired my retro Ray Bans in a matter of minutes. He didn't charge me a thing. He's won my loyalty and respect. I will return for all my optical needs & direct all my friends there, as well. Given our current climate of unprofessionalism, rudeness & greed ~ thank you.
Michael Ssanderson
★★★★★
Rochester Optical's service is outstanding. One lens from my glasses fell out last night. I got to the Lyell Ave store about 8 minutes prior to when the opened. When the customer service person saw me at the door she got up and unlocked the door and let me in before the store opened.The Optician fixed my glassed, adjusted my old glasses so they fit better and I was back in my car by 9.:02. The treatment is typical of how I have been treated since I started using them7 or 8 years ago. I suspect they have a customer for life.
Sonia Smithers
★★★★★
Great service, 3 days shipping to Australia! These sun shades really make a difference.