Innovation is in our DNA—and our Research & Development team is where the magic begins. From the latest trends in eyewear design to cutting-edge materials and tech, this is the team turning bold ideas into better products.

We’re constantly exploring new ways to make eyewear more comfortable, more durable, and more stylish. Every frame we develop is backed by data, tested for quality, and refined with our customers in mind.

Because for us, R&D isn’t just about what’s next—it’s about creating eyewear that fits your lifestyle, elevates your look, and redefines what’s possible.

Our Customer Service team is the heart of our brand—real people, ready to help you find the perfect pair of frames and make sure your experience is smooth from start to finish.

Whether you need help picking out a style, tracking an order, or sorting out a return, we’re here to make it easy. Quick replies, friendly support, and solutions that actually work—that’s how we do things.

We believe great service isn’t just about solving problems. It’s about making every customer feel seen, heard, and appreciated—just like the perfect pair of glasses.

Stylish, knowledgeable, and always ready to help—our Retail Store Staff are the friendly faces behind your in-store experience. Whether you’re browsing, trying on frames, or looking for expert advice, they’re here to make your visit feel easy and personal.

With a keen eye for fit and fashion, our team helps you find eyewear that not only suits your look but fits your lifestyle. We’re all about real connections, honest recommendations, and making sure you leave feeling confident—every single time.

At the end of the day, we’re not just here to sell glasses—we’re here to help you see your best self.

Behind every lens we craft and every order we ship, our Accounting Team ensures the numbers add up and the business keeps moving smoothly. With a sharp eye for detail and a deep understanding of the financial side of manufacturing, our team is dedicated professionals plays a vital role in supporting Rochester Optical’s operations.

From managing day-to-day transactions and payroll to overseeing financial reporting, budgeting, and compliance, they bring both precision and reliability to the table. Together, they help guide strategic decisions, streamline processes, and keep us financially strong as we continue to grow.

Efficient, dependable, and always in motion — our Warehouse Team is the driving force behind the seamless flow of products at Rochester Optical Manufacturing Company. They ensure that every frame, lens, and order gets where it needs to go, on time and in perfect condition.

From receiving raw materials to organizing inventory, packing shipments, and coordinating logistics, this team keeps our operations running like clockwork. Their attention to detail, commitment to safety, and dedication to quality make them a vital link between manufacturing and delivery.

Our international team based in Hong Kong plays a key role in expanding Rochester Optical’s global reach. With a strong focus on international logistics, supplier coordination, and regional customer support, this team helps bridge time zones and streamline operations across borders. Their local expertise and global perspective make them an essential part of our worldwide success.

Our licensing teams in the UK and Las Vegas are key players in bringing Rochester Optical’s innovations to markets around the world. Focused on regulatory compliance, product approvals, and brand licensing, they ensure our products meet international standards and reach new audiences. With a keen eye for detail and a global mindset, these teams help protect and expand the Rochester Optical brand across borders.